The Event Pilot

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Terms of Service

Last updated: 31 July 2026. These terms govern access to The Event Pilot for studios, staff, and client portal users.

The service

The Event Pilot is multi-tenant software for event companies. Features available to a company depend on the subscribed plan. Mobile apps require a linked account provisioned by the platform or the studio.

Accounts

You must provide accurate registration details and keep credentials confidential. Business admins are responsible for staff module access and for enabling client portal logins only for the correct customers.

Integrations

Optional integrations (including Gmail, Google Business Profile, WhatsApp, and Instagram) are enabled only when a studio connects them. You are responsible for complying with each provider’s terms and for content sent or received through those channels. You may disconnect an integration at any time in Settings; disconnecting stops new API access for that connection.

Acceptable use

Do not misuse the service, attempt to access another company’s data, abuse messaging channels, or upload unlawful content. We may suspend accounts that threaten security or violate these terms.

Billing

Paid plans are billed according to the pricing shown at checkout. Taxes may apply.

Customer data

Studios own the operational data they enter. The Event Pilot processes that data to provide the product. See our Privacy Policy for more detail, including how Google user data is handled.

Disclaimer

The service is provided on an “as available” basis. Visual inventory matching and AI features are assistive; staff confirmation remains the reliable field workflow. We are not liable for indirect or consequential losses to the extent permitted by law.